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How long does it take to receive statement credits from Amex, Capital One, Chase and Citi?

May 30, 2025
6 min read
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Editor's Note

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Quick summary

  • Statement credits from various credit cards generally post within a few days, though some can take over a month depending on the benefit and issuer.
  • Most credits for travel, dining, or merchant-specific perks arrive within two to five days, but certain credits—especially for rental cars or streaming services—may require up to 61 days.
  • Enrollment may be required in advance for select benefits, and terms apply to each offer.
  • If credits do not post within the typical timeframe, contacting the issuer through online chat or secure messaging is recommended.

What to consider

  • Posting times vary by benefit and issuer, with some credits taking significantly longer than others—especially for select rental car and streaming service perks.
  • Advance enrollment is sometimes necessary to activate certain statement credits, and eligibility terms may apply.
  • If a credit is delayed beyond the average window, proactive communication with the issuer may help resolve the issue.

What you'll miss from the article

  • A detailed breakdown of average posting times for specific statement credits across major issuers and tips for troubleshooting delayed credits.

Generated by AI with support from our editorial team.

Many credit cards offer monthly, quarterly or annual statement credits after you spend with select merchants — but it's not always clear how long it takes for those credits to post.

While banks often say it can take up to two or three months, most credits arrive much sooner.

We polled TPG staff members and readers to find out just how long it really takes. Here's what we found for cards from American Express, Capital One, Chase and Citi.

How long does it take to receive Amex statement credits?

American Express statement credits tend to post within two to three days on average, though it varies depending on the specific card and statement credit. Enrollment is required in advance for select benefits; terms apply.

Amex Business Gold

To learn more, read our full review of the American Express® Business Gold Card.

Amex Business Platinum

To learn more, read our full review of The Business Platinum Card® from American Express.

Amex Gold

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To learn more, read our full review of the American Express® Gold Card.

Grubhub Sign in Grass
MICHAEL VI/SHUTTERSTOCK

Amex Green

To learn more, read our full review of the American Express® Green Card.

The information for the Amex Green Card has been collected independently by The Points Guy. The card details on this page have not been reviewed or provided by the card issuer.

Amex Platinum

To learn more, read our full review of The Platinum Card® from American Express.

Delta SkyMiles cards

To learn more, check out our full list of Delta SkyMiles cards.

Hilton Aspire

To learn more, read our full review of the Hilton Honors American Express Aspire Card.

Hilton Surpass and Business

To learn more, read our full review of the Hilton Honors American Express Surpass® Card and our full review of the Hilton Honors American Express Business Card.

Hilton's Ka La'i Waikiki Beach LXR resort
HILTON

Marriott Bonvoy Brilliant

  • Monthly dining credit: Three days

To learn more, read our full review of the Marriott Bonvoy Brilliant® American Express® Card.

How long does it take to receive Capital One statement credits?

Venture X and Venture X Business

Both the Capital One Venture X Rewards Credit Card and Capital One Venture X Business come with an annual $300 travel credit for bookings made with Capital One Travel.

To learn more, read our full reviews of the Venture X and the Venture X Business.

Business travel - A beautiful asian female professional on business trip checking into the hotel
MATTHEW NG/GETTY IMAGES

How long does it take to receive Chase statement credits?

A few Chase-issued credit cards offer statement credits, so if you're a cardholder, be sure to use the following.

Chase Sapphire Preferred

To learn more, read our full review of the Chase Sapphire Preferred® Card .

Chase Sapphire Reserve

The Chase Sapphire Reserve® (see rates and fees) has a broad travel category in terms of what you earn bonus points on and what counts for the card's annual travel credit.

CSR $300 credit
CHASE

To learn more, read our full review of the Chase Sapphire Reserve.

United credit cards

  • Renowned Hotels and Resorts credit: Two days
  • Ride-hailing service credit: Two days
  • United Hotels credit: Three days

To learn more, read our guide to United credit cards.

World of Hyatt Business Credit Card

  • Hyatt credit: Three days

To learn more, read our full review of the World of Hyatt Business Credit Card.

How long does it take to receive Citi statement credits?

Citi / AAdvantage Executive

The Citi® / AAdvantage® Executive World Elite Mastercard® (see rates and fees) is American Airlines' premium travel card.

woman at computer
FRESHSPLASH/GETTY IMAGES

To learn more, read our full review of the Citi / AAdvantage Executive.

Bottom line

Maximizing your card's perks is essential. These benefits unlock the card's value and can offset the annual fee you pay to keep the card year after year. However, banks typically don't make it clear how long it takes to receive your statement credits.

If you've been waiting longer than the average on this page, contact your credit card issuer to inquire about missing statement credits. The quickest and most effective way is to use your bank's online chat or secure messaging function.

Related: The best credit cards, according to TPG spokesperson Clint Henderson

Featured image by MATTHEW MICAH WRIGHT/GETTY IMAGES
Editorial disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities.